Monitoring Records Management Performance
A number of bodies have oversight of DHSSPS, HSC and Public Safety performance in respect of records management. The Regulation and Quality Improvement Authority monitors a core governance standard relating to broad records management as part of its annual assessment of performance. The Audit Commission regularly conducts studies into records management and related data quality issues. The DHSSPS collects performance details as part of the annual Controls Assurance Standards.
Other bodies likely to comment on records management performance include the Northern Ireland Ombudsman when investigating a complaint, and the Information Commissioner when investigating alleged breaches of the DPA 1998 or the FOI Act 2000 or in promoting the Lord Chancellor’s Code of Practice on Records Management under section 46 of the FOI Act 2000 and PRONI.