Freedom of Information

Feedback and comments on the Department's publication scheme, or any aspect of Freedom of Information on this site,are welcomed and should be addressed to:

The Departmental Information Manager
Department of Health, Social Services and Public Safety
Room A3.5b, Castle Buildings
Stormont
Upper Newtownards Road
BELFAST
BT4 3SJ

E-Mail address:FOI@dhsspsni.gov.uk

If you have a complaint about this publication scheme you should write or send an e-mail to the Departmental Information Manager at the above address. The Departmental Information Manager will investigate your complaint and provide you with a reply, normally within 20 working days of the receipt of the complaint.

If you are not satisfied with the reply from the Departmental Information Manager you should then contact the Director of Personnel and Corporate Services who is the senior manager responsible for this publication scheme. The Director of Personnel and Corporate Services will investigate your complaint further and provide you with a reply, normally within 20 working days of the receipt of your notification of dissatisfaction with the reply from the Departmental Information Manager.

In all cases the Department will undertake to investigate your complaint fully and will try to resolve any matters raised as soon as possible within the resources available to it. If the matter is not resolved to your satisfaction after your reply from the Director of Personnel and Corporate Services you may refer your complaint on to the Information Commissioner who is independent of the Department. However, before you refer the matter to the Information Commissioner you will have to have used the Department’s complaints procedure first. The Information Commissioner’s address is:

Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

More information about the Freedom of Information Act 2000 can be obtained from the Information Commissioner’s website address at: www.informationcommissioner.gov.uk