Investors in People - Bronze

GP Patient Survey

The GP Patient Survey ran from 2008/09 to 2010/11. It was introduced under the GMS Contract Agreement as part of the Government’s commitment to making the Health Service more responsive to patients’ needs.
The survey was developed in collaboration with 4 UK Health departments, BMA General Practitioners Committee (GPC) and NHS Employers organisation. The GP Patient Survey was first run in England in 2006/07, and was introduced in Northern Ireland under the GMS contract for 2008/09. The survey was administered on behalf of the DHSSPS by Ipsos MORI.
The GP Patient Survey in Northern Ireland measured how well GP surgeries were meeting the standards agreed between the Department of Health, Social Services and Public Safety (DHSSPS) and the Health and Social Care Board on patient access to care, consultations with healthcare professionals, the surgery environment and whether patients were satisfied with the outcome of their treatment.
The findings of the survey allowed the Health and Social Care Board to reward the good service provided by the majority of practices by measuring performance against these standards, as well as providing valuable information about how patients felt about local health services.
The results of the survey were used to evaluate practices achievement in the QOF Patient Experience Domain. The Patient Experience indicators PE07 and PE08 were designed to ensure people were able to book an appointment with a doctor as quickly and as easily as possible. These indicators aimed to reward good GP access based on percentage of patients reporting satisfaction through the survey of national access standards on:
  • consulting a GP within 2 working days
  • booking ahead for non-urgent appointments
The GP Patient Survey was discontinued from 2011/12 when the PE07 and PE08 indicators were removed from the Quality and Outcomes Framework. Questions on GP Consultations are included in the Northern Ireland Health Survey - results and further information is available in the Public Health section
For further information on the GP Patient Survey contact qofdataenquiries@dhsspsni.gov.uk

2008/09 GP Patient Survey

Information

Results


2009/10 GP Patient Survey

Information

Results

       Survey Results by LCG
       PE07 & PE08 payment reports by LCG
Please note that the figures in the payment reports will differ slightly from the overall results data. This is due to differences in the processing of the data for payment purposes. Further information can be found in the technical report.

2010/11 GP Patient Survey

Information

Results

       Overall Survey Results
       Survey Results by LCG
       PE07 & PE08 payment report
Please note that the figures in the payment report figures will differ slightly from the overall results. This is due to differences in the processing of the data for payment purposes. Further information can be found in the technical report.
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