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CNO Conference

Thank you all for your interest in the CNO Conference 2008.

Standards for Improving the Patient and Client Care (PDF 4MB)

Please find below the presentations from the day.

"Public Perception/Expectation" - Tom Frawley (PDF 102KB)

"Listening Makes Sense" - Jackie Bridges (PDF 100KB)

"Standards for Meeting Patient Expectations" - Mary Hinds (PDF 902KB)

"Improving Patient Care and Experience through Nursing and Midwifery KPIs" - Tanya McCance (PDF 3.88MB)

"HCAIs - Improving Practice to Protect Patients" - Lorraine Doherty and Liz Qua (PDF 1.22MB)

"Patient People" - Siobhan Bogues (PDF 791 KB)

"Meeting Women's Expectations" - Breedagh Hughes (PDF 155KB)

"Meeting Patient Expectation Through Service Frameworks: The Respiratory Learning Curve" - Angela Drury and Sara Rafferty (PDF 1.16MB)

"Let's Talk Mental Health" - Brenda Devine (PDF 1.53MB)