Social Services Inspectorate

In keeping with the Citizen's Charter and Government policy all our inspection teams now include lay members. They are people who do not work in the agencies we are inspecting and they do not have any financial interest in the services. Their job is to obtain the views of people who use the services and the public so that these are taken account of in our inspections. They also complement the work done by professional inspectors and bring fresh ideas into our work which can help us to make sure that standards are applied effectively and evenly across all sectors.

All lay members are required to give a written undertaking to safeguard the confidentiality of all information they receive in the course of their work.